Testimonials

"I booked my first appointment at the clinic to discuss the tinnitus issues that I have . I met with Leila and she was very knowledgeable in helping me understand tinnitus. She performed very thorough hearing tests which indicated a slight hearing loss and gave me hearing aids (no charge) to try. I was very impressed with the consultation and follow up (again no charge) and would highly recommend this clinic."

Sharon Markle

"We live in a world where nobody has anything to say unless it is bad. Well I am here to say, that I have had to wear hearing aids for many many years now. After dealing with a half a dozen or so clinics over the years, nobody was able to give me a fit that I would be able to stand wearing my devices for more than few hours per month. Apparently I am a very hard fit. Between the whistling and the ear pieces falling out, they were not worth the aggravation. Well I am very pleased to say that Leila, between her expertise and due diligent effort for that perfect fit. I am now able to wear my devices daily from morning to night. Thank you Leila. I wish I met you years ago. "

""Excellent service with hearing aids. In quickly and fixed right away but mostly of all it was the patience when explaining everything. Great place to go if you are a person who is hard of hearing and needs a lot of time spent on them. Thank you to the entire team for the help given to my aunt in the last several years. We will continue to come here in the future. In deep appreciation the Family..... ""

Dorine T.

David Budvet

5 star Google review

Grayson D

1 review

8 months ago

What a wonderful experience. Leila is accomplished and thorough. She really took time to explain everything and to answer any questions that I had. And I had many! Leila wanted to be sure that we made the best choice for me. It was clear from start to finish that I was in excellent hands.

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Response from the owner6 months ago

Thank you!

Scott

8 reviews

6 months ago

Phenomenal service! Leila is warm, welcoming and full of personality! You can tell she loves her job and helping people.

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Response from the owner6 months ago

Awww thanks Scott! I appreciate that you took the time to write a review for me. Good luck with the application!

Sara Mostacci Carnegie

9 reviews · 1 photo

11 months ago

Leila is extremely knowledgeable, and sets a new standard for customer service. You can tell that she genuinely cares about her customers. The trial program is invaluable when making such a large long term decision. Thank you for your help and support!

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Response from the owner11 months ago

Thank you so much for the kind review! Don’t hesitate to contact me if you need anything further. I’ll be here :)

Joyce Askwith

4 reviews

a year ago

Leila is supportive, knowledgeable and personable. It was a pleasure to deal with her. She takes the time to listen and to teach as she tirelessly helps you to try different hearing aids and levels. in order to find your personal best under various situations. I can confidently recommend her to my family and friends.

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Response from the ownera year ago

Thank you Joyce! I'm glad we took the time to go through that process. It was wonderful to meet you!

Sten Puust

2 reviews

3 weeks ago

Quite a solid clinic. Would visit again.

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Douglas Galbraith

1 review

a year ago

Leila has been wonderful and very helpful. She has a small business but making a sale is less important that helping a client with the best solution for their hearing problem. It is so nice to work with someone who cares about you.

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Response from the ownera year ago

Thank you! You are right, my priority has always been about the patient and always will be. Walk in as a patient, walk out as a friend.

John Switzer

2 reviews

a year ago

This clinic was outstanding in every way. I have had hearing issues, tinnitus and hearing loss, for the past 10-12 years. I have been to multiple ENT's with no definitive treatment suggestions. Leila gave me a hearing test and thoroughly …More

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Response from the ownera year ago

Thank you John! It was a pleasure to meet you and so glad you had a positive experience. :)

Greg Bracken

1 review

a year ago

I had a great appointment with Leila, she was very friendly and informative. I learned a lot about hearing aids that everybody should know before they purchase. She has been the only one that has spent the time to inform me so that I could …More

1

Response from the owner6 months ago

I'm so glad you were happy. Thanks for the review :)

Wayne MacPhail

Local Guide · 8 reviews · 42 photos

a year ago

I had a great experience here. The staff provided great, professional information, a thorough test (the most comprehensive I've ever had) and a clear explanation of hearing aids and how they are programmed and tuned. I was then able to …More

1

Response from the ownera year ago

Thank you so much for your kind review! I'm just a phone call away if you have any further questions :)

Don Lesar

2 reviews

a year ago

I have had a chronic history of wax buildup in my ears to the point of near complete loss of hearing at times. I have historically needed to wait to see ENT's for cleanings on account of prior bad experiences with painful removal. Leila was …More

1

Response from the ownera year ago

Thank you for your kind words! I'm so glad we got you hearing again! :)

Susan Barton-Tait

5 reviews

a year ago

Tinnitus and hearing loss were impacting my daily life. I could not hear birds singing or understand people speaking in crowds. With a visit to Open Door Hearing, Leila was able to enhance my hearing with hearing aids fitted to my …More

1

Response from the owner6 months ago

I'm so glad I could help :)

Kairi West

Local Guide · 19 reviews · 2 photos

a year ago

Very knowledgeable and friendly!

1

Response from the ownera year ago

Thanks so much!

Leikk Revesz

1 review

a year ago

Response from the ownera year ago

Thank you :)

Attila Revesz

a year ago

Response from the ownera year ago

Thank you!

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165 Locke St. S. Hamilton, ON  L8P 4B2 / (905)929-4327 (HEAR)

© 2017 by Open Door Co. Proudly created by Leila Hess with Wix.com

Disclosure: These opinions are my own and I base these opinions on my education, experience, and research.  I am passionate about helping those with hearing loss improve their quality of life. I may add affiliate links to this site, which means I could receive a commission if you click a link and purchase something . For more details please click on this link for my disclosure and privacy policy.